Roles & access

Control what each admin team member can see and do.

Super Admin

Full access to everything, including roles and system settings.

2 members12 permissions

Operations

Manages users, invitations and orders; can issue refunds.

3 members7 permissions

Designer

Builds templates and fulfils custom design requests.

4 members3 permissions

Support Agent

Replies to tickets and views customer context.

5 members4 permissions
PermissionSuper AdminOperationsDesignerSupport Agent

View users

users.view

Suspend / edit users

users.manage

View invitations

invitations.view

Moderate invitations

invitations.moderate

Manage templates

templates.manage

View orders

orders.view

Issue refunds

orders.refund

Custom design requests

design.manage

Reply to tickets

support.reply

Manage coupons

coupons.manage

Manage roles

roles.manage

System settings

settings.manage